Privacy Policy

Effective Date: January 16, 2025

1. Introduction

Le Rêve Med Spa (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By using our website, you consent to the data practices described in this policy.

2. Data Collection

Personal Information

We may collect personally identifiable information, including:

  • Name
  • Email address
  • Phone number
  • Mailing address

Non-Personal Information

We may collect anonymous data such as:

  • ZIP code
  • Age and preferences
  • Browser type and IP address
  • Access times and referring websites

Automatically Collected Data

This includes browser type, domain names, and usage data to improve website functionality.

Forms & Communication

Information submitted through contact or booking forms is used for:

  • Appointment scheduling and reminders
  • Customer service communication
  • Marketing and promotional messages

We do not share this information with third parties for marketing purposes.

3. Use of Personal Data

We use your information to:

  • Verify your identity
  • Schedule and manage appointments
  • Provide customer support
  • Send updates, promotions, and service announcements
  • Improve your website experience

4. Consent for Messaging

By submitting your information through our website or providing it in person, you consent to receive SMS and email communications.

Opt-In:

You opt in by completing forms or providing verbal consent.

Opt-Out:

You can opt out anytime by:

  • Replying “STOP” to SMS messages
  • Contacting us via email

Opt-out requests are processed promptly and at no cost.

5. Google Analytics

We may use Google Analytics to understand website traffic and usage. This data is anonymous and does not identify individual users.
You can opt out using Google’s Analytics Opt-Out tool.

6. Cookies

Our website uses cookies to enhance your experience. Cookies help:

  • Store user preferences
  • Analyze website performance

You may disable cookies in your browser settings, though some features may not function properly.

7. Embedded Content

Our website may include embedded content (e.g., videos, social media feeds). These third-party platforms may collect data and track your interactions.
We encourage reviewing their privacy policies for more information.

8. Data Access and Sharing

Who Has Access

Only authorized personnel, including administrative and medical staff, have access to personal data.

Third-Party Sharing

  • We do not sell, rent, or share your personal information with third parties for marketing.
  • Mobile information and SMS consent are never shared with third parties or affiliates.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations

You may request deletion of your data at any time.

10. Security Measures

We use industry-standard security measures, including:

  • SSL (Secure Socket Layer) encryption
  • HIPAA-compliant practices where applicable

11. Your Data Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Withdraw consent for communications

Please note: deleting certain data may limit your ability to use our services.

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Legal Disclosure

We may disclose personal information if required to do so by law or in response to valid legal requests.

14. Contact Information

Le Rêve Med Spa
2473 Wendell Blvd
Wendell, North Carolina, USA
📞 (919) 612-8311
📧 info@lerevemedspanc.com
🌐 www.lerevemedspanc.com

15. SMS Consent

We require explicit consent before sending SMS communications. This consent is collected when you provide your phone number.
We do not share SMS consent with any third parties.

Final Statement

By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.
We may update this policy periodically. Please review it regularly for any changes.